How to reach a person about a booking, a listing or your data.
Draft — not yet legally reviewed. This text is a placeholder written by the development team so the page exists and the site can be tested. It is not Hostus.life's policy and should not be relied on. Final wording comes from the company's legal advisers before launch.
For anything about a booking, message your host in the app first — they answer fastest. If that does not resolve it, write to us and we will step in.
Questions about listings, payouts or fees go to the same address. Include your property or vehicle name so we can find it.
Questions about your data, a booking or a host go to support@hostus.life.
Registered company details and the named grievance officer are still to be supplied.